Refund policy

EXCHANGES

    1. If for any reason you are not satisfied with your purchase, you may either exchange for merchandise or merchandise credit within 3 days of the order delivery date. We do not offer refunds. Please e-mail hermagod@gmail.com for a Return Authorization Number. Please leave your phone number for immediate response. If you contact us by e-mail, you will receive the Return Authorization Number within 24 hours. You must write the Return Authorization number on the INVOICE/ORDER FULFILLMENT FORM that is included with your shipment. All returned items must be unworn and in their original condition with all hang tags and labels attached or you will not be eligible for a merchandise exchange or credit. 

Ship your items to:

Hermagod LLC.

2816 Morris Ave, Suite 13

Union, NJ, 07083

     2. We are not responsible for lost returns. We strongly recommend you return the product using a trackable method of shipping such as USPS with a delivery confirmation, FedEx, or UPS.

     3. Once we receive the garment(s), we will notify you via email of the receipt of the garment and the status of your merchandise exchange or merchandise credit. If the selected exchange item is not in stock in the size/color selected, we will also send you notification of such. If you have any questions, please email us at hermagod@gmail.com.

                                        PRICE ADJUSTMENT POLICY

Merchandise purchased at full price is eligible for a one-time price adjustment if the item has been marked down for the first time within 7 days from the original date of purchase.  Please note that you are not able to go to a store and request a price adjustment for online purchases.  Items purchased with coupons or promotional discounts are not eligible for price adjustments.

To request a one-time price adjustment, please email hermagod@gmail.com within the 7-day window.  Include your order number in your email message.  You will be credited in form of original payment.

If anything is unclear or you have more questions feel free to email our customer support team at iamgermaine.m@gmail.com